Privacy policy
T
PRIVACY POLICY
Last Updated: June 2026
At Lunzoa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
• IP address
• Browser type and version
• Device information
• Time zone settings
• Pages viewed and products visited
• Referring websites or search terms
• Website interaction and usage data
We collect this information through technologies such as cookies, log files, web beacons, pixels, and similar tracking technologies.
When you place an order or attempt to make a purchase, we may collect:
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history and purchase details
Together, this information is referred to as "Personal Information."
HOW WE USE YOUR INFORMATION
We use your Personal Information to:
• Process and fulfill orders
• Verify and process payments
• Provide shipping updates and order confirmations
• Communicate with you regarding your orders
• Respond to customer service requests
• Prevent fraud and unauthorized transactions
• Improve our website, products, and services
• Analyze website performance and customer behavior
• Send promotional emails, offers, and marketing communications when permitted by law
We only collect information necessary to operate our business and provide our services.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze traffic, and support advertising efforts.
You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
SHARING YOUR INFORMATION
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
• Shopify (our ecommerce platform)
• Payment processors
• Shipping and logistics providers
• Fraud prevention and security services
• Marketing and analytics providers
• Legal or regulatory authorities when required by law
These service providers only receive the information necessary to perform their services.
ADVERTISING AND MARKETING
We may use your information to provide personalized advertisements, promotions, and product recommendations that may be relevant to your interests.
You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
DATA SECURITY
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, enforce our agreements, and operate our business.
You may request deletion of your personal information where permitted by applicable law.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information below.
INTERNATIONAL CUSTOMERS
If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
CHILDREN'S PRIVACY
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take reasonable steps to remove it.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.
CONTACT US
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Lunzoa
Email: lunzoashop@gmail.com
Phone: (714) 794-2105